LEGAL NOTICE

1. SCOPE.

This Legal Notice establishes the terms governing the use of the website www.resetvitamins.com (hereinafter, the "Website"). The entity Reset Labs, SL, with its registered office in Madrid, c/ Doctor Fourquet nº 3, holding NIF nº B87346896, and registered in the Commercial Registry of Madrid, Volume 33744, Folio 166, Section 8, Sheet M-607.341 (hereinafter, "Reset"), manages the Website. The Website enables the online purchase of nutricosmetic products from the brand RESET and allows users to stay updated on new product launches through push notifications, should they choose to receive them. The Website is exclusively intended for users over 18 years of age. We kindly ask you to carefully read this Legal Notice, as well as the Privacy Policy and Cookie Policy.

2. CONTENT AND USE.

The use of the Website by the user must comply with applicable laws, good faith, this Legal Notice, and respect the intellectual and industrial property rights of Reset. Any use of the Website’s content for illegal or potentially illegal purposes is strictly prohibited, as well as any actions that may cause damage or unauthorized alterations of any kind to the Website, its content, or Reset’s systems.

3. INTELLECTUAL PROPERTY.

All information contained on this Website, including its graphic design and source code, constitutes a work whose intellectual property belongs to Reset. Any partial or total use of the Website, especially through downloading, reproduction, representation, or distribution for purposes other than personal and private use, whether commercial or non-commercial, is strictly prohibited. Violation of these provisions may result in penalties as established by law.

The reproduction, distribution, public communication, and any other act not expressly authorized by the rights holder is prohibited. Any infringement of these rights may constitute a violation of these provisions and could also be considered a criminal offense, punishable under Articles 270 and subsequent of the current Criminal Code. Reset and its logo are registered trademarks of Reset. Any use of them is strictly prohibited without the express authorization of the owner. www.resetvitamins.com is a registered domain name owned by Reset. The domain names of Reset cannot be used in connection with services other than those of the company, nor in any manner that may cause confusion among customers or damage the reputation of Reset.

4. LIMITATION OF LIABILITY.

Reset is exempt from any liability arising from:

1. Failures on the Website due to force majeure, unforeseen circumstances, or other causes beyond its control.
2. Technical and/or mechanical issues or viruses that may occur during Internet connection (whether through Reset’s Website or third-party platforms), as well as issues affecting computer systems (software and hardware) or electronic documents and files stored on users' devices.

Additionally, Reset is not responsible for the accuracy, updates, or legality of the content found on suggested or linked pages (third-party platforms). Reset is fully exempt from any liability regarding the legal conditions of use and content of such third-party platforms. It is up to the user to decide whether or not to accept them.

Reset is not responsible for any communications that use the name Reset but have not been previously authorized by the company. For this reason, we inform users that all official communications related to promotional actions or event invitations will always be published on the official website.

5. MODIFICATION OF TERMS

Reset reserves the right to make any modifications it deems appropriate to its Website without prior notice. These modifications may include: Changes, deletions, or additions to the content and services offered through the Website. Adjustments to the way content and services are presented or located on its servers. Such modifications will be published online and will be considered accepted without reservations when you access the Website after their publication.

6. CUSTOMER SUPPORT SERVICE. 

For any questions, suggestions, inquiries, or complaints regarding the Website, you may contact our User Support Service through the following channel email: hello@reset-this.com

Additionally, we have official Complaint Forms available for consumers and users, which can be submitted via the email address mentioned above. You can request them here: email: hello@reset-this.com

Reset's Customer Service will process and respond to your complaint as soon as possible, and in any case, within a maximum period of one month. If your request is not satisfactorily resolved, you may choose to:

Seek resolution through ordinary legal channels. Submit your complaint via the European Online Dispute Resolution platform: http://ec.europa.eu/odr, which provides a free single access point for out-of-court dispute resolution.

7. APPLICABLE LAW AND JURISDICTION.

The use of the Website is governed by Spanish law. Any dispute or controversy arising from or related to the use of the Website will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.